Q: How long will it take to get my item?
A: The average time-frame for an item to be designed and fabricated is 3 weeks. This is subject to change (maybe less time, maybe more time) depending on how in depth the design is, how big the item is, how busy we are, and if there are holidays.
Q: What if I need my item quicker?
A: If you need your item by a certain date, make sure to include the ‘expedite my order’ add-on. Designing, plasma-cutting, welding all the pieces together, and painting (if you choose to have paint or powder-coat applied) takes time and in order to make a hand-made quality product it may take longer than expected. But we can promise you that it will be worth the wait!
Q: How do I get a quote?
A: If you need to reach us to get a quote for an item you can contact us by email (preferred) at firstname.lastname@example.org or phone at (812) 322-6431. There is also a page labeled “REQUESTS FOR CUSTOM ORDERS” on navigation bar.
Q: What if I want a different size for an item that is listed?
A: If the item you want needs to be a different size just contact us! As long as it’s not impossible to do we can accommodate!